You suck. More precisely, your size selection sucks. The sheer convenience of your stores in the US makes me sad I can’t shop there though. Please carry more sizes if you don’t want to lose business, as more and more women are realizing you suck.
Sincerely,
Woman with bra size outside of your range.
(The less diplomatic version of an email sent to Victoria’s Secret’s customer service.)
Surprise, surprise, a non-automated response (at least partially non-automated):
Hello [Delicate Dream],
Thank you, so very much, for taking the time to contact us regarding our bra size selection. I really appreciate you taking the time to share your feedback.
I think that is a nice suggestion. I assure you that I have personally shared your comments with our Bra Design team. We truly value your opinion, and your voice has been heard. Our customer feedback often provides us with direction for future merchandise and services.
[Delicate Dream], Victoria’s Secret values you as a customer, and it is our hope that you will grant us the opportunity to serve you again. Thank you for contacting Victoria’s Secret.
Kindly,
[Employee Name]
VictoriasSecret.com Customer Service
